________is an application which provides instant messaging services.

  • Skype-a
  • Windows Live
  • Both options a and b
  • None of the above

Which of the following keyboard shortcuts is used to paste contents of the clipboard to a document?

  • Ctrl+H
  • Ctrl+Y
  • Ctrl+V-c
  • Ctrl+I

________is a virtual assistant’s primary tool for reaching and communicating with their clients.  

  • Email-a
  • Company website           
  • oDesk  
  • vWorker

Select the correct benefit(s) of having an organized work flow.

  • Increased efficiency
  • Batter productivity
  • More billable hours
  • All of the above-d

The business image tor an organization that caters to entertainers should be________

  • fun and energetic
  • business-like and professional-b
  • contemporary
  • youthful and silly

Skype is an online way to:

  • take pictures Of the Sky on your
  • See and talk With Other people using the internet -b
  • find out the name Of a song on the radio.
  • post messages to social media sites.

_____ is a popular online site used for sending promotions and invitations.

  • Survey Monkey
  • Eventbrite -b
  • Jabber
  • Messenger

Which black hat SEO technique is characterized by presenting different content or information to search engine’s bot than what actually shown to the user?

  • Coating
  • Foisting
  • Slighting
  • Cloaking-d

A________ is a set of one or more keys that when pressed trigger a specific software or operating system action.

  • Keyboard shortcut-a
  • Common action
  • Quick click
  • Windows button

A{n}______________ is a legally binding contact defining the confidential information and knowledge that the parties wish to share with one another, but also want to be restricted from any other third parties outside the contact.

  • Independent contractor agreement
  • Subcontractor agreement
  • Privacy policy
  • Non-disclosure agreement-d

Which of the following features allows a user to access their computer or a client’s computer via the internet?

  • Remote desktop sharing-a
  • Instant messaging
  • Video chat
  • Online document storage

______________ programs are software applications that create documents containing multiple cells in a gird of rows and columns to resemble worksheets.

  • Word processing
  • Spreadsheet-b
  • Email
  • Graphics  

What traditional marketing technique is YouTube most like?

  • Print advertising
  • Television advertising-b
  • Radio advertising
  • Mail advertising

__________ software applications are used to create newsletters and other image based documents.

  • Word processing
  • Spreadsheet
  • Email
  • Graphics-d 

When working for a client, it is a good business practice to have a{n}________.

  • Handshake
  • Written contract-b
  • Contract template
  • Oral agreement

__________ are the professional values which define whether the behaviour or its company are considered appropriate and acceptable.

  • Business ethics-a
  • Ethics
  • Unfair practices
  • Privacy issues

What does the term “going viral” mean in social media?

  • Social-media post which spreads rapidly to a large population of viewers and grows in popularity-a
  • It is a method of branding a company
  • Advertising which can easily be emailed
  • Marketing advertisements which are not serious

__________ is a free web-based document creation and storage service where you can create and share your work with others online.

  • Skype
  • Google docs-b
  • PayPal
  • Windows Live

A(N)______________ is a brief description of a product, service or business which can be delivered in a short span of time.

  • Elevator pitch
  • Product description
  • Subtitle
  • Marketing pitch-d

 An organization may use____________ as a bookkeeping system.

  • Physical general ledger
  • Computer software
  • QuickBooks
  • Any of the above-d

Fraud, breach of fiduciary duty, misrepresentation and unethical acts such as using a client’s confidential information to compete against then are known as________.

  • Business ethics
  • Ethics
  • Unfair
  • Privacy issues-d

Which of the following is NOT an instant messaging application?

  • Skype
  • Gmail
  • AIM
  • Slack-d

A{n}_______________ serves as the main point of contact for the company by answering phone calls, taking messages and scheduling basic appointments.

  • Virtual receptionist-a
  • Event planner
  • Research assistant
  • Virtual professional

Which of the following can help to earn more from current customers?

  • Hiring an assistant
  • Providing additional services
  • Creating more billable hours
  • None of the above-d

Which of the following options is a correct social networking site that is used by professionals to network and get job advice?

  • Wikipedia
  • Yahoo
  • Linkedin-c
  • Jobby

A____________ describes a business products or service, outlines its strategic goals and identifies as target audience.

  • Business plan-a
  • Marketing plan
  • Operations plan
  • Competitive analysis

Measuring the strengths, weaknesses, opportunities and threats of an organization is known as_____________.

  • Competitive analysis-a
  • SWEAT test
  • SWOT analysis
  • Industrial analysis

All of the following option are social bookmarking sites except.

  • Quora
  • Digg
  • Linkedin
  • Reddit-d

Which social media network features a hashtag for posts?

  • Google+
  • Twitter-b
  • Messenger
  • Pinterest-d

Pricing for your services should be__________________.

  • High enough to cover expenses
  • Low enough for people to hire you
  • Dependent on your experience-c
  • All of the above

When making lists, it is best to______________.

  • Keep one list
  • Make a list by priority or urgency-b
  • Make a list for each project
  • Manage multiple lists

_____________ is an online classified ad website where individuals and businesses can post free or low fee ads in many categories and geographical areas.

  • Craigslist-a
  • Elance
  • Odesk
  • Guru

Creating a work schedule will help you to__________________.

  • Define your workable hours
  • Keep from being overwhelmed-b
  • Accomplish your daily goals
  • All of the above

Virtual assistants should always_______________.

  • Keep their commitments-a
  • Use due diligence
  • Immediately identify and correct any mistakes
  • All of the above-d

A package of information about a business that is given to new clients is called a(n)______________.

  • Resume
  • Marketing letter
  • Welcome kit-c
  • Intro package

VoIP services cannot be used for__________________.

  • Emergency calls
  • Sending faxes-b
  • Phone calls
  • Video chats-d

_____________ can free up quite a bit of time that you can turn into billable hours for clients.

  • Productivity software
  • Hiring an assistant-b
  • Delegating tasks
  • All of the above-d

 

What do Facebook status updates resemble most closely?

Video blogs-a

Twitter posts

A company white paper

Linkedin articles

 

Which of the following options is an attribute of social media communication?

It is immediate-a

Can be deleted

Can be edited

All of the above-d

 

You can automate your social media content by:

Scheduling posts to be sent at a future time-a

Posting at the same time each day.

Sending out posts randomly during the day.

All of the above

 

Which of the following uses videos as the presentation medium?

Blogs

Weblogs

Microblogs

Vlogs-d

 

Invoices to clients for completed work should_______________.

Be sent out in a timely manner

Clearly state any agreed to terms

Be followed up promptly if unpaid

All of the above-d

 

____________ Is/are a good place for virtual assistants to advertise their services.

Television

Radio

Newspapers

Websites-d

 

Twitter postings are limited to_______ characters.

120

50

140-c

250

 

____________ allows the user to add a geographical tag which identifies where a photo was taken.

Pinterest

LinkedIn

Instagram-c

AOL Messenger

 

_______________ are the values that people use to decide whether a particular action or behavior is considered appropriate and acceptable.

Business ethics-a

Ethics

Unfair practices

Privacy issues-d

 

Which of the following is NOT a social media platform where users can post their own tips and reviews?

Yelp

Angle’s List

Second Life-c

Foursquare -d

 

Virtual assistants must protect all confidential client information due to_____________.

Business ethics-a

Ethics

Unfair practices

Privacy laws

 

Vas typically calculate approximately ________ of their non-billable time to cover their business dules such as paperwork and marketing.

5%-a

15%

35%

50%

 

Which of the following keyboard shortcuts is used to perform the replace function in a word document?

Ctrl+H

Ctrl+Y

Ctrl+V

Ctrl+I

 

Social media platform can be used for________________.

Customer service

Building reputation as an expert-b

Posting reviews and options

All of the above-d

 

Which of the following provides legal protection against other businesses in your state using the same name?

Registering the domain name

Registering the business name-b

Trademarking the business name

All of the above-d

 

______________ software applications allows for text editing and advanced document formatting.

Word processing-a

Spreadsheet

Email

Graphics

 

An effective communicator should never_______________.

Under promise and over deliver

Blame others for errors-b

Smile when speaking on the phone

Use every day language

 

Which social media site is a video sharing service?

Myspace

Twitter

Hangouts

YouTube -D

 

Which of the following platform allow users to connect and monitor up to five social profiles with a free account?

TweetGrid

TweetDeck

Hootsuite-C

Tweetadder

 

Basic skills that are required to be successful as a virtual assistant include__________.

Proficiency at typing

Computer software skills

Good communication skills

All of the above-d

 

Which of the following option is a business designation licensed by the state of residence rather than a federal entity?

Sole proprietorship-a

Partnership

Limited liability company-c

Corporation

 

________________ offers plugins for popular website platforms like wordPress and joomla, smart phone and tablet apps, and tools for use with software programs like Excel.

AW Stats

Site Meter

Google Analytics-c

statCounter

 

which of the following option is a correct social network that only allows mobile app posting?

  • Facebook
  • Snapchat -b
  • Instagram
  • All of the above

It is the amount of time employee worked that can be charged to a client.

  • Billable hours
  • Due date
  • Billing
  • Deadline-d

A_______________ describes a business’ products or services, outlines its strategic goals and identifies its target audience.

  • Business plan
  • Marketing plan
  • Operation plan
  • Competitive analysis

 

_____________ is an application which provides instant messaging services.

  • Skype
  • Windows Live
  • Both options a and b-c
  • None of the above

 Which of the following is an effective way for virtual assistants to meet and network their peers?

  • Virtual assistant organizations
  • Virtual assistant conferences
  • Virtual assistant trade groups
  • All of the above-d

____________ is a popular online site used for sending promotion and invitations.

  • Survey monkey
  • Eventbrite-b
  • Jabber
  • Messenger

 

VoIP services cannot be used for_____________.

  • Emergency calls
  • Sending faxes-b
  • Phone calls
  • Video chats

 

Which social media platform only has a web version of their site?

  • Linkedin
  • Reddit
  • Facebook
  • None of the above-d

 

 

Which black hat SEO technique is characterized by presenting different content or information to a search engine’s bot than what is actually shown to the user?

  • Coating
  • Foisting
  • Slighting
  • Cloaking-d

 

Pricing for your services should be_____________________.

  • High enough to cover expenses
  • Low enough for people to hire you
  • Dependent on your experience-c
  • All of the above

 

Creating a work schedule will help you to__________________.

  • Define your workable hours
  • Keep from being overwhelmed
  • Accomplish your daily goals
  • All of the above-d

 

An organization may use ________________ as  a bookkeeping system.

  • Physical general ledger
  • Computer software
  • Any of the above-d

 

Invoices to clients for completed work should_____________.

  • Be sent out in a timely manner
  • Clearly state any agreed to terms-b
  • Be followed up promptly if unpaid
  • All of the above

 

Business Ethics is the written and unwritten codes of principles and values, determined by an organization’s culture, that govern decisions and actions within that organization. It is also commonly known as:

  • Business knowledge
  • Corporate Ethics-b
  • Both A and B
  • None of the above

 

All of the following option are social bookmarking sites except:

  • Quora
  • Digg
  • Linkedin-c
  • Reddit

 

Which of the following keyboard shortcuts is used to paste contents of the clipboard to a document?

  • Ctrl+H-a
  • Ctrl+Y
  • Ctrl+V
  • Ctrl+I

 

Which social media site is a video sharing service?

  • Myspace
  • Twitter
  • Hangouts
  • YouTube-d

 

Which of the following uses videos as the presentation medium?

  • Blogs
  • Weblogs
  • Microblogs
  • Vlogs-d

 

Which of the following is NOT a social media platform where users can post their own tips and reviews?

  • Yelp
  • Angle’s List
  • Second Life-c
  • Foursquare-d

 

 It is a promise issued by the manufacturer to the purchaser of an article to repair or replace it if necessary within a specified period of time.

  • Guarranty
  • Warranty
  • Condition
  • Surety-d

 

“The most popular way to post virtual assistance services is through?”

  • Television
  • Radio
  • Newspapers
  • Websites-d

 

Which of the following applications allow you to manage both Facebook posts and Twitter feeds?

  • Hootsuite
  • TweetDeck
  • TweetGrid
  • All of the above-d

 

A(n)__________________ is a legally binding contract defining the confidential information and knowledge that the parties wish to share with one another, but also want to be restricted from any other third parties outside the contract.

  • Independent contractor agreement
  • Subcontractor agreement
  • Privacy policy-c
  • Non-disclosure agreement-d

 

A(n)________________ policy covers monetary damage that a client may suffer if they receive faulty services and protects the service provider in the event that they are sued.

  • Professional liability-a
  • Home insurance
  • Honesty
  • Ethics-d

 

______________ is an online classified ad website where individuals and businesses can post free or low fee ads in many categories and geographical areas.

  • Craigslist-a
  • Elance
  • oDesk
  • guru

 

select the correct benefit(s) of having an organized work flow.

  • Increased efficiency
  • Better productivity
  • More billable hours
  • All of the above-d

 

A _______________ is a business center that is designed to provide its clients with a professional image without the hassles and stress of a traditional office.

  • Virtual assistant
  • Remote office
  • Virtual office-c
  • Remote location

 

Which of the following features allows a user to access their computer or a client’s computer via the internet?

  • Remote desktop sharing-a
  • Instant messaging
  • Video chat
  • Online document storage

 

____________ allows the user to add a geographical tag which identifies where a photo was taken.

  • Pinterest
  • Linkedin
  • Instagram-c
  • AOL Messenger

 

Which of the following options is a correct social network that only allows mobile app posting?

  • Facebook
  • Snapchat-b
  • Instagram
  • All of the above

 

Measuring the strengths, weaknesses, opportunities and threats of an organization is known as___________________.

Competitive analysis-a

SWEAT test

SWOT analysis

Industrial analysis

 

You can automate your social media content by:

Scheduling posts to be sent at a future time-a

Posting at the same time each day

Sending out posts randomly during the day

All of the above

 

Social media platform can be used for_____________.

Customer service-a

Building reputation as an expert

Posting reviews and opinions

All of the above

 

Which of the following options is a correct social networking site that is used by professionals to network and get job advice?

Wikipedia

Yahoo

Linkedin-c

Jobby

 

Which of the following business strictures is most common for home based businesses?

Sole proprietorship-a

Partnership

Limited liability company

Corporation

 

 

Which of the following is not a function in Hootsuite?

Schedule Twitter posts

Schedule Instagram posts

Schedule Facebook Personal Account Posts-c

Schedule Facebook page posts

 

What does the term “going viral” mean in social media?

Social media post which spreads rapidly to a large population of viewers and grows in popularity-a

It is a method of branding a company

Advertising which can easily be emailed

Marketing advertisements which are not serious

 

Which of the following options is a business designation licensed by the residence rather than a federal tax entity?

Sole proprietorship-a

Partnership

Limited liability company

Corporation

 

When working for a client, it is a good business practice to have a(n)_______________>

Handshake

Written contract-b

Contract temple

Oral agreement

 

Virtual assistants should always_______________.

Keep their commitments

Use due diligence

Immediately identify and correct any mistakes

All of the above-d

 

____________________ offers plugins for popular website platforms like WordPress and Joomla, smart phone and tablet apps, and tools for use with software programs like Excel.

AW Stats

Site Meter

Google Analytics

StatCounter

 

_____________ computing is the use of shared resources, information and software over the internet instead of on a local computer or other device.

Sun

Moon

Rain

Cloud-d

 

Which among the following allows an access to a computer or a network through the internet even when you are away from the device?

Access Roots

Remote Bot

Access Wire

Remote Access-d

 

When a virtual Assistant is asked to give out company information by somebody, VA should:

Not disclose right away especially when its sensitive or confidential data

Verify the personality of the person asking for the information

Upon verifying that he is authorized to get the information, release the needed data but with due care

All of the above-d

 

 

A(n)__________________ serves as the main point of contact for the company by answering phone calls, taking messages and scheduling basic appointments.

Virtual receptionist-a

Event planner

Research assistant

Virtual professional

 

Which social media network features a hashtag for posts?

Google+

Twitter-b

Messenger

Pinterest

 

The contiguous US has 4 standard time zones, which among the following is not one of the Standard time zones.

Pacific Time

Mountain Time

Eastern Time

None of the above-d

 

Which of the following options is an attribute of social media communications?

It is Immediate-a

Can be deleted

Can be edited

All of the above

 

It is a number assigned to a person that indicates to lenders their capacity to repay a loan.

Capital-a

accounting

gross Profit

Credit Score

 

____________________ can free up quite a bit of time that you can turn into billable hours for clients.

Productivity software

Hiring an assistant

Delegating tasks

All of the above-d

 

In windows operating system, holding down the “Alt” key plus pressing “T” results in:

Shutdown of program

Restarting program

Switching of application-c

New Tab

 

_______________ software application are used to create newsletters and other image based documents.

Word processing

Spreadsheet

Email

Graphics-d

 

A virtual assistant can help with social media by:
researching content

Writing draft tweets and posts

Monitoring posts to social pages

All of the above-d

 

 

The ___________ of a website is very important.

Tone

Message-b

colors

all of the above

 

an effective communicator should never________________.

Under promise and over deliver

Blame others for errors-b

Smile when speaking on the phone

Use every day language

 

A(n)________________ is a brief description of a product, service or business which can be delivered in a short span of time.

Elevator pitch-a

Product description

Subtitle

Marketing pitch

 

In windows operating system, what is the short cut key when you want to close an application.

Ctrl+E

Ctrl+C

Ctrl+F4

Ctrl+X

 

Virtual assistants must protect all confidential client information due to________________.

Business ethics-a

Ethics

Unfair practices

Privacy laws

 

Which of the following platform allow users to connect to and monitor up to five

Social profiles with a free account?

TweetGrid 

TweetDeck

HootSuite -c

TweetAdder

 

What traditional marketing technique is YouTube most like?

Print advertising

Television advertising-b

Radio advertising

Mail advertising

 

Which of the following options is a social media site where you can create a board by using picture?

Instagram

Quora

pictureMe

pinterest -d

 

 

Second taw complete…………….

 

 

 

 

 

Start 3rd

 

 ___________________ offers plugins for popular website platforms like WordPress and Joomla, smart phone and tablet apps, and tools for use with software programs like Excel.

AW Stats

Site Meter

Google Analytics-c

StatCounter

 

Which of the following features allows a user to access their computer or a client’s computer via the Internet?

Remote desktop sharing-a

Instant messaging

Video chat

Online document storage

 

Which of the following option is an attribute of social media communication?

It is immediate

Can be deleted

Can be edited

All of the above-d

 

Select the correct benefit(s) of having an organized work flow.

Increased efficiency

Better productivity

More billable hours

All of the above-d

 

 

 

 In windows operating system, what is the short cut key when you want to close an application.

Ctrl+E

Ctrl+C

Ctrl+F4-c

Ctrl+X

 

___________ is a free web-based document creation and storage service where you can create and share your work with others online.

Skype

Google Docs-b

PayPal

Windows Live

 

A(n)_________________ is a legally binding contract defining the confidential information and knowledge that the parties wish to share with one another, but also want to be restricted from any other third parties outside the contract.

Independent contractor agreement

Subcontractor agreement

Privacy policy

Non-disclosure agreement-d

 

Which of the following keyboard shortcuts is used to paste contents of the clipboard to a document?

Ctrl+H

Ctrl+Y

Ctrl+V

Ctrl+I

 

In windows operating system, holding down the “Alt” key plus pressing “T” result in:

Shutdown of program

Restarting program

Switching of application-c

New Tab

 

_________________ is an online service used to send money and accept payments worldwide.

Skype

Google Docs

PayPal-c

Windows Live

 

Which of the following is not a function in Hootsuite?

Schedule Twitter posts

Schedule Instagram posts

Schedule Facebook Personal Account Posts-c

Schedule Facebook Page Posts-d

 

What does CRM in the CRM system stands for?

Client Relation Manager

Customer Resolution Management

Customer Relations Manager

Customer Relationship Management-d

 

What dose the term “going viral” mean in social media?

Social media post which spreads rapidly to a large population of viewers and grows in popularity-a

It is a method of branding a company

Advertising which can easily be emailed

Marketing advertisements which are not serious

 

__________________ is an online classified ad website where individuals and businesses can post free or low fee ads in many categories and geographical areas.

 

Craigslist-a

Elance

oDesk

guru

 

it is the amount of time that the employee worked that can be charged to a client

billable hours-a

Due Date

Billing

Deadline

 

 Creating a work schedule will help you to________________.

Define your workable hours

Keep from being overwhelmed

Accomplish your daily goals

All of the above-d

 

A ________________ is a business center that is designed to provided its clients with a professional image without the hassles and stress of a traditional office.

Virtual assistant

Remote office

Virtual office

Remote location-d

 

Virtual assistants should always________________.

Keep their commitments

Use due diligence

Immediately identify and correct any mistakes

All of the above-d

 

_________________ is an application which provides instant messaging services.

Skype-a

Windows Live

Both options a and b

None of the above

 

You can automate your social media content by:

Scheduling posts to be sent at a future time-a

Posting at the same time each day

Sending out posts randomly during the day

All of the above

 

Business Ethics is the written and unwritten codes of principles and values , determined by an organization’s culture, that govern decisions and action within that organization. It is also commonly known as:

Business knowledge-a

Corporate Ethics

Both A and B

None of the above

 

_________________ is the use of shared resources, information and software over the internet rather than locally on a computer or other device.

Cloud computing-a

A personal hotspot

WIFI

An IPad

 

 

A _______________ describes a business product or services, outline its strategic goals and identifies its target audience.

Business plan

Marketing plan-b

Operations plan

Competitive analysis

 

“The most popular way to post virtual assistance services is through?”

Television

Radio

Newspapers

Websites

 

Which of the following business structures is most common for home-based businesses?

Sole proprietorship-a

Partnership

Limited liability company

Corporation

 

It is the practice by which the time is adjusted to achieve longer evening daylight in summer by setting the clocks an hour ahead of the standard time.

Standard Time

Daytime Saver

Clock Adjustment Period

Daylight Saving Time

 

Which black hat SEO technique is characterized by presenting different content or information to a search engine’s bot than what is actually shown to the use?

Coating

Foisting

Slighting

Cloaking-d

 

A _____________ is a set of one or more keys that when pressed trigger a specific software or operating system action.

Keyboard shortcut-a

Common action

Quick click

Windows button

 

In emailing, which the following functions allows the sender to conceal the recipient of the email?

Carbon Copy

Blind Copy Courier

Blind Carbon Copy-c

None of the above

 

The ___________ of a website is very important.

Tone

Message

Colors

All of the above-d

 

An effective communicator should never___________.

Under promise and over deliver

Blame others for errors-b

Smile when speaking on the phone

Use every day language

 

 

 

 

 When a Virtual Assistant is asked to give out company information by somebody, VA should:

Not disclose right away especially when its sensitive or confidential data

Verify the personality of the person asking for the information

Upon verifying that he is authorized to get the information, release the needed data but with due care

All of the above-d

 

____________ is a popular online site used for sending promotions and invitations.

Survey Monkey

Eventbrite-b

Jabber

Messenger

 

Which of the following applications allows you to manage both Facebook posts and Twitter feeds?

HootSuite-a

TweetDeck

TweetGrid

All of the above

 

VoIP services cannot be used for______________.

Emergency calls

Sending faxes

Phone calls

Video chats-d

 

 A package of information about a business that is given to new clients is called a(n)_____________

Resume

Marketing letter

Welcome kit-c

Intro package

 

Which of the following options is a business designation licensed by the State of residence rather than a federal tax entity?

Sole proprietorship-a

Partnership

Limited liability company

Corporation

 

A(n)_________________ policy covers monetary damage that a client may suffer if they receive faulty services and protects the services provider in the event that they are sued.

Professional liability-a

Home insurance

Honesty

Ethics

 

Which of the following options is a correct social networking site that is used by professional to network and get job advice?

Wikipedia

Yahoo

Linkedin-c

Jobby

 

Pricing for your services should be________________.

High enough to cover expenses

Low enough for people to hire you

Dependent on your experience-c

All of the above

 

Which of the following is NOT a social media platform where users can post their own tips and reviews?

Yelp

Angle’s List

Second Life-c

Foursquare

 

Which of the following options is a correct social network that only allows mobile app posting?

Facebook

SnapChat-b

Instagram

All of the above

 

A(n)_____________ is a brief description of a product, service or business which can be delivered in a short span of time.

Elevator pitch-a

Product description

Subtitle

Marketing pitch

 

Which of the following is an effective way for virtual assistants to meet and network with their peers?

Virtual assistant organizations

Virtual assistant conferences

Virtual assistant trade groups

All of the above-d

 

Virtual Assistant must protect all confidential client information due to__________________.

Business ethics-a

Ethics

Unfair practices

Privacy laws-d

 

 Which of the following is NOT an instant messaging application?

Skype

Gmail

AIM

Slack-d

 

Which of the following options is a social media site where you can create a board by using pictures?

Instagram

Quora

pictureMe

pinterest-d

 

what does VOIP stands for?

Voice Over Internet Provider

Voice on Internet Provider

Voice Over Internet Protocol-c

Voice Online Internet Protocol

 

Which among the following allows an access to a computer or a compute or a network through the internet even when you are away from the device?

Access Roots

Remote Bot

Access Wire

Remote Access-d

 

Which of the following uses videos as the presentation medium?

Blogs

Weblogs

Microblogs

Vlogs-d

 

What traditional marketing technique is YouTube most like?

Print advertising

Television advertising-b

Radio advertising

Mail advertising

 

When working for a client, it is a good business practice to have a(n)_________________.

Handshake

Written contract-b

Contract temple

Oral agreement

 

Which social media network features a hashtag for posts?

Google+

Twitter-b

Messenger

Pinterest

 

________________ can free up quite a bit of time that you can turn into billable hours for clients.

Productivity software

Hiring an assistant

Delegating tasks

All of the above-d

 

An organization may use________ as a bookkeeping system.

Physical general ledger

Computer software

QuickBooks

Any of the above-d

 

Which social media site is a video sharing service?

MySpace

Twitter

Hangouts

YouTube-d

 

Invoice to clients for completed work should_____________________.

Be sent out in a timely manner

Clearly state any agreed to terms

Be followed up promptly if unpaid

All of the above-d

 

A virtual assistant can help with social media by:

Researching content

Writing draft tweets end posts

Monitoring posts to social pages

All of the above-d

 

What is meant by “micro blogging?

Blogging every day

Blog which are posted by companies, not individuals

Combined blogging and instant messaging with short messages and small file sizes-c

Blogging from mobile devices

 

Measuring the strengths, weaknesses, opportunities and threats of an organization is known as____________________.

Competitive analysis

SWEAT test

SWOT analysis-c

Industrial analysis 

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